This policy explains how Urban Grid Real Estate L.L.C. collects, uses and protects your personal information when you visit our website, submit an enquiry or interact with our ads.
Last updated: 1 September 2026
Urban Grid Real Estate L.L.C. ("Urban Grid", "we", "us") is a real estate brokerage based in Business Bay, Dubai, United Arab Emirates. We help clients with off-plan and ready property in Dubai. Our registered office: Office 1008, 10th Floor, DAMAC Business Tower Marasi Drive, Business Bay, Dubai, UAE Contact: admin@urbangridrealestate.ae
We may collect the following when you enquire, register interest, call, WhatsApp us or complete a form on our website, landing pages or social ads (including Meta/Facebook lead forms): • Full name • Email address • Phone or WhatsApp number • Property interest, budget or message you send • Technical data such as IP address, browser type, pages visited and referral source We do not knowingly collect data from anyone under 18.
We use your information to: • Respond to your enquiry and provide property advice • Call, email or WhatsApp you about projects you asked about • Send brochures, payment plans or follow-up information you requested • Improve our website, campaigns and client service • Meet legal, regulatory or RERA-related obligations where applicable We do not sell your personal data to third parties.
When you submit a form or contact us, you consent to us processing your details for the purposes above. You may withdraw consent at any time by emailing admin@urbangridrealestate.ae. We may also process data where necessary to respond to your request or comply with applicable UAE law.
Our website may use cookies and similar technologies, including: • Google Analytics (if enabled) to understand site traffic • Meta (Facebook) Pixel to measure ad performance and website visits These tools may collect usage data according to their own policies. You can control cookies through your browser settings and ad preferences through Meta and Google account settings.
We may share your details with: • Our internal sales and advisory team • Developers or partners only when needed to progress a specific enquiry you requested • Service providers who host our website, forms or CRM tools, under confidentiality obligations We keep enquiry records for as long as needed to serve you, follow up on property interest or meet legal requirements, then delete or anonymise them where appropriate.
You may ask us to access, correct or delete your personal data, or object to certain processing, by contacting admin@urbangridrealestate.ae. We use reasonable technical and organisational measures to protect your data, but no online transmission is completely secure. This policy may be updated from time to time. The latest version will always be published on this page.
For privacy questions, data access requests or to opt out of marketing follow-up, contact:
